Please refer to the Size Chart available on our website. To measure your foot correctly, click the “Size Help” button and watch the complete video guide. Measure your foot in centimetres (CM), then select the product size that best matches your measurement. As sizing may vary between brands, we recommend choosing your size according to the measurements provided.

Orders are usually delivered within 3–5 working days. Delivery times may vary depending on your location, weather conditions, or public holidays.

Our products may include pre-loved or gently used footwear. Each item is carefully checked, and its actual condition, marks, or signs of wear are clearly shown in the product pictures and description.

You can request a return within 7 days of receiving your order. The product must be unused, in the same condition as received, and returned with its original packaging. Refunds are processed after the returned product has been inspected. Delivery charges may be non-refundable.

Yes. You will receive the exact product shown in the listing. We use real pictures so you can clearly check the product’s condition, colour, design, and any visible signs of wear before ordering.